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Related Experiment Videos

["The consultation lab"--training clinical communication].

J H Larsen1, J Nystrup, O Risor

  • 1Amtssygehuset Fjorden, Roskilde.

Tidsskrift for Den Norske Laegeforening : Tidsskrift for Praktisk Medicin, Ny Raekke
|February 20, 1999
PubMed
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This study enhanced doctor-patient communication skills through video-supervised role-playing. GPs improved their consultation techniques, leading to better patient experiences and professional development.

Area of Science:

  • Medical Education
  • Communication Skills Training
  • General Practice

Context:

  • 500 Danish General Practitioners (GPs) participated in "The consultation process I" training since 1992.
  • Training involved group-based, video-recorded doctor-patient role-plays in a virtual consultation lab.
  • Supervision utilized a refined matrix based on the P-R-A-C-T-I-C-A-L model.

Purpose:

  • To refine and enhance the nine phases of the doctor-patient consultation process.
  • To improve the group supervision matrix for video-recorded sessions.
  • To demonstrate and address common pitfalls in doctor-patient communication.

Summary:

  • Participant doctors explored individual communication styles and received feedback on patient perception.
  • The training facilitated understanding of patient experiences during consultations.

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  • The P-R-A-C-T-I-C-A-L model and video feedback were central to the learning process.

    • Impact:

    • Fostered professional networks among participating GPs.
    • Encouraged involvement in medical student tutoring, enhancing teaching practices.
    • Contributed to improved work efficiency, job satisfaction, and sustained quality upgrading in general practice.