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A peer review quality assurance program in drug information
M Tierney1, L Godbout, C Repchinsky
1Ottawa General Hospital, Ontario.
The Canadian Journal of Hospital Pharmacy
|February 1, 1991
Summary
A new peer review quality assurance program was developed for drug information services. This program demonstrated high agreement in conclusions and recommendations, enhancing response quality.
Area of Science:
- Pharmacy
- Drug Information Science
- Quality Assurance
Background:
- Drug information services are crucial for safe medication use.
- Ensuring the accuracy and quality of drug information responses is essential.
- A formal quality assurance program for drug information services is needed.
Purpose of the Study:
- To develop and implement a peer review quality assurance program for a drug information service.
- To assess the agreement between original responses and peer reviews.
- To evaluate the impact of peer review on response depth.
Main Methods:
- Eight Canadian drug information centers participated as peer reviewers.
- Criteria were established to select appropriate drug information requests for review.
- A panel of four drug information pharmacists compared responses.
Main Results:
- 13 out of 14 requests were returned by peer reviewers.
- Agreement in conclusions and recommendations was observed in 11 out of 14 cases.
- Peer reviewers generally provided more in-depth responses.
Conclusions:
- The developed peer review program is feasible and effective.
- Peer review enhances the quality and depth of drug information responses.
- This study reports the first peer review quality assurance program for drug information services.