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Agents for change: a resource for management.

J Edmonstone1, M Havergal

  • 1Scottish NHS Management Development Group.

Health Services Management
|July 8, 1991
PubMed
Summary
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This program trains senior Scottish NHS managers in change consulting. It aims to enhance their ability to support organizational initiatives for the new Scottish NHS agenda.

Area of Science:

  • Healthcare Management
  • Organizational Development
  • Public Health Policy

Background:

  • The Scottish National Health Service (NHS) faces a new agenda requiring significant organizational change.
  • Senior managers are crucial for implementing these changes effectively.
  • A need exists for specialized skills in internal change consulting within the NHS.

Purpose of the Study:

  • To describe the Internal Change Consultant Development Programme.
  • To assess the programme's success in equipping senior NHS managers.
  • To evaluate the programme's contribution to supporting the new Scottish NHS agenda.

Main Methods:

  • Programme description and evaluation.
  • Assessment of skills, knowledge, and attitudes gained by participants.

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  • Analysis of the programme's impact on supporting organizational initiatives.

    • Main Results:

    • The programme provides senior managers with essential change consulting skills.
    • Participants demonstrate improved capacity to support organizational initiatives.
    • Initial assessments indicate positive contributions to the Scottish NHS agenda.

    Conclusions:

    • The Internal Change Consultant Development Programme is effective in upskilling NHS managers.
    • The programme supports the successful implementation of the new Scottish NHS agenda.
    • Continued development and evaluation are recommended for sustained impact.