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Updated: Sep 27, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Quality improvement: a race with no finish
Abstract:
Quality improvement has been used in other industries for its ability to help achieve objectives in price sensitive markets and against tough competition, according to authors Kevin Sullivan and Ellen Meier, RN, M.B.A. Quality improvement also has strategic implications for every group practice concerned about maintaining profit margins, satisfying patients and payers and lifting the morale of its employees.
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