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The contract process: a methodology for negotiation. Part I.

W M Kleinschmidt

    Healthcare Informatics : the Business Magazine for Information and Communication Systems
    |April 9, 1990
    PubMed
    Summary
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    This guide explains effective negotiation strategies for hospital information system contracts. It emphasizes a collaborative partnership approach over adversarial tactics for mutual vendor and buyer success.

    Area of Science:

    • Healthcare Informatics
    • Contract Law
    • Procurement Management

    Background:

    • Acquiring a hospital information system (HIS) involves complex contract negotiations.
    • Traditional adversarial approaches can hinder successful HIS implementation and vendor relationships.
    • A strategic, partnership-focused methodology is crucial for effective HIS procurement.

    Purpose of the Study:

    • To outline key negotiation methodologies for HIS contract acquisition.
    • To provide insights into facilitating effective contract negotiations between hospitals and HIS vendors.
    • To establish a foundation for successful long-term vendor-buyer relationships in healthcare IT.

    Main Methods:

    • This paper presents negotiation strategies as the first part of a three-part series on HIS contracts.

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  • It focuses on identifying critical points for effective negotiation.
  • The methodology advocates for a relationship-building approach rather than an adversarial one.
  • Main Results:

    • Effective negotiation requires a shift from adversarial tactics to a collaborative partnership model.
    • Key negotiation points can facilitate a more productive and mutually beneficial contract process.
    • Adopting a win-win philosophy is essential for establishing strong buyer-vendor rapport.

    Conclusions:

    • The contract process for HIS acquisition should prioritize partnership and relationship building.
    • A collaborative approach leads to more successful outcomes and sustained rapport between buyers and vendors.
    • This methodology sets the stage for subsequent discussions on contract contents and management.