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Environmental scanning for Social Services.

S Russell1, M J Prince

  • 1Ministry of Social Services, British Columbia.

Long Range Planning
|September 5, 1992
PubMed
Summary
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This study details a systematic regional environmental scanning process for strategic planning in British Columbia

Area of Science:

  • Public Administration
  • Environmental Management
  • Strategic Planning

Background:

  • The Ministry of Social Services (MSS) in British Columbia is a large, regionalized organization delivering services across ten diverse regions.
  • Formal strategic planning was adopted in 1988, necessitating the integration of regional specificities into the process.

Purpose of the Study:

  • To develop and implement a systematic regional environmental scanning process within the Ministry of Social Services.
  • To ensure that the diverse characteristics of ten service regions are reflected in the ministry's strategic planning.

Main Methods:

  • A simple format was created for regional directors to consult staff and scan their regions for medium-term impacting issues.
  • Collected regional information was presented to the Senior Management Committee and incorporated into the annual Business Plan.

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Main Results:

  • The regional environmental scans provided valuable information for the ministry's annual Business Plan, enhancing its content.
  • The process proved highly useful for regional staff, directors, and executives in priority setting and budget allocation.

Conclusions:

  • Systematic regional environmental scanning is an effective method for informing strategic planning in large, regionalized organizations.
  • Integrating diverse regional data enhances the relevance and utility of strategic plans and budget decisions.