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TQM: redefining doctoring.

D M Berwick1

  • 1Institute for Healthcare Improvement, Boston.

The Internist
|February 7, 1993
PubMed
Summary
This summary is machine-generated.

Total Quality Management (TQM) in healthcare redefines physician roles, emphasizing teamwork to enhance patient care systems. This philosophy promotes collaborative efforts for continuous improvement in healthcare delivery.

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Area of Science:

  • Healthcare Management
  • Quality Improvement Science
  • Medical Systems Engineering

Background:

  • The foundational principles of Total Quality Management (TQM) are being applied to healthcare settings.
  • Physicians are increasingly recognized as key stakeholders in quality improvement initiatives.

Purpose of the Study:

  • To elucidate the core philosophy of Total Quality Management (TQM) in the context of healthcare.
  • To describe the evolving role of physicians within TQM frameworks in healthcare.

Main Methods:

  • Conceptual analysis of TQM principles.
  • Philosophical explanation of TQM's application in health systems.

Main Results:

  • TQM introduces a new physician job description focused on systemic improvement.

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  • Physicians are integral to team-based approaches for enhancing healthcare delivery.

    • Conclusions:

    • Total Quality Management (TQM) offers a transformative philosophy for healthcare.
    • Physician engagement in team-based quality improvement is essential for optimizing patient care systems.