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Staff participation in administrative decision-making.
K M Frelick1, G S Bartlett, L F Frelick
1Victoria Hospital Corp., London, Ontario.
Healthcare Management Forum
|March 4, 1994
Summary
Victoria Hospital Corporation implemented a collaborative management model, enhancing staff participation in administrative decisions. This approach yielded positive feedback and successful outcomes, even during downsizing.
Area of Science:
- Healthcare Management
- Organizational Behavior
- Public Administration
Background:
- Hospitals face complex administrative challenges requiring effective decision-making.
- Traditional management models may not fully leverage diverse staff expertise.
- Engaging all staff levels is crucial for successful organizational change.
Purpose of the Study:
- To evaluate the impact of a collaborative management model at Victoria Hospital Corporation.
- To assess staff and public reactions to shared administrative decision-making.
- To identify indicators for expanding collaborative management practices.
Main Methods:
- Implementation of a collaborative management model involving medical, union, and non-union staff.
- Defined parameters for administrative decision-making participation.
- Monitoring of staff feedback and public response.
Main Results:
- Favorable reactions from medical, union, and non-union staff.
- Positive feedback on the collaborative process.
- Minimal negative public response to sensitive decisions like downsizing.
- Early indicators suggest potential for broader staff involvement.
Conclusions:
- Collaborative management models can be successfully implemented in healthcare settings.
- Staff participation in decision-making fosters positive organizational climate.
- Clear boundaries of responsibility are essential for effective collaboration.