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Group Health Cooperative's community services initiative
K M Hildebrandt1, W L Beery, D C Pearson
1Group Health Cooperative of Puget Sound, Seattle, WA 98101.
Abstract:
Service to the broader community is an important component of Group Health Cooperative's (GHC's) tradition, values, and mission. The role and potential of community services in a staff model HMO requires consensus, careful planning and communication, and attention to results. This paper describes GHC's efforts to define, implement, and sustain its community services initiative.