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Updated: Jul 30, 2026

14:32
Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
What's wrong with total quality management?
1Virginia Mason Medical Clinic, Seattle, WA 98111.
Abstract:
There is nothing inherently wrong with TQM, says author C. Thomas Yarington, Jr., M.D. The problems come when management does not fully support the total integration of the practice into the quality improvement effort.
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