The roadmap for clinical quality

The Roadmap for Clinical Quality at Group Health Cooperative (GHC) of Puget Sound is a patient-focused, population-based, systematic, organizational effort designed to identify and improve key clinical processes for GHC enrollees. The underlying premise is that by improving clinical care processes and decreasing unnecessary practice variation, health, cost and patient satisfaction outcomes will improve, thereby increasing the value of the GHC product. Key clinical processes targeted for system-wide improvement are those for which there is demonstrable evidence that improving the care process will result in improved health outcomes and/or decreased cost.