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Don't ask the question if you don't want to know the answer
1College of Medicine, University of South Florida, Tampa.
Physician Executive
|February 7, 1995
Summary
Engaging consultants offers diverse benefits, including addressing resource gaps, enhancing project credibility, delivering difficult messages, and providing independent insights. Clients should be prepared for all potential consultant findings and recommendations.
Area of Science:
- Business Management
- Organizational Psychology
Background:
- Organizations frequently engage external consultants for various strategic and operational needs.
- The decision to hire consultants stems from a range of internal and external factors.
Purpose of the Study:
- To outline the multifaceted roles consultants play for client organizations.
- To identify common motivations behind engaging external expertise.
Main Methods:
- This analysis is based on a conceptual review of consultant-client engagement dynamics.
- It synthesizes common reasons for seeking external professional advice.
Main Results:
- Consultants are hired to supplement internal resources, add credibility, deliver sensitive information, or provide unbiased perspectives.
- Client motivations vary, but the core need is often for specialized knowledge or an objective viewpoint.
Conclusions:
- Understanding the diverse roles and motivations for hiring consultants is crucial for effective engagement.
- Clients must be prepared for the full spectrum of insights and recommendations consultants may provide, regardless of initial expectations.