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Updated: Aug 15, 2026

Using a Virtual Store As a Research Tool to Investigate Consumer In-store Behavior
Published on: July 24, 2017
Abstract:
As more providers attempt to automate such health care transactions as eligibility verification and claims filing, many are taking a look at point-of-sale terminals. POS devices provide low-cost, user-friendly access to a variety of on-line information. But critics say personal computers and practice management software are better suited to complex claims processing. Still, some say there may be a place for both, with POS terminals in physicians' and dentists' front offices and PCs for claims processing in the back offices.
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