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Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
An integrative model for organization-wide quality improvement: lessons from the field
J L O'Brien1, S M Shortell, E F Hughes
1University of Chicago, IL, USA.
Abstract:
This article describes a model of CQI that is designed to characterize the elements necessary for successfully improving quality at an organization-wide level; describe and understand the organizational dynamics in implementing an organization-wide effort; and aid in diagnosing and solving common implementation challenges. Three cases illustrate the model and how it can be used.
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