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Collaborative benchmarking in a healthcare system.

R G Gift1, T D Stoddart, K B Wilson

  • 1Catholic Health Corporation, Omaha, NE.

Healthcare Financial Management : Journal of the Healthcare Financial Management Association
|August 6, 1994
PubMed
Summary
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Collaborative benchmarking allows healthcare organizations to improve performance by working together. This approach, demonstrated by the Catholic Health Corporation (CHC), offers benefits beyond independent studies.

Area of Science:

  • Healthcare Management
  • Organizational Performance Improvement
  • Benchmarking Methodologies

Background:

  • Organizations outside healthcare have used benchmarking for over a decade.
  • Healthcare organizations are increasingly adopting benchmarking for performance enhancement.
  • Independent, one-on-one benchmarking has been the predominant model in healthcare.

Purpose of the Study:

  • To discuss the application of collaborative benchmarking within the Catholic Health Corporation (CHC).
  • To review the rationale and benefits of collaborative benchmarking efforts in healthcare.
  • To present a case study on workers' compensation as an example of collaborative benchmarking.

Main Methods:

  • Focus on the initial phases of the benchmarking process.

Related Experiment Videos

  • Selecting a suitable project for collaborative benchmarking.
  • Establishing a benchmarking collaborative among participating facilities.

    • Main Results:

    • Independent benchmarking studies have been common in healthcare.
    • A shift towards collaborative benchmarking among healthcare organizations is emerging.
    • The Catholic Health Corporation (CHC) initiated a collaborative benchmarking project.

    Conclusions:

    • Collaborative benchmarking offers a new model for healthcare organizations seeking performance improvements.
    • This approach leverages shared learning and resources among participating organizations.
    • The initial phases of project selection and collaborative establishment are critical for success.