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A model for integrating technology into a multi-agency community service delivery system
D Schoech1, A Cavalier, B Hoover
1School of Social Work, University of Texas at Arlington.
Assistive Technology : the Official Journal of RESNA
|December 9, 1992
Summary
This project developed the Community Assistive Technology Services Network (CATSN) model to integrate information and assistive technology into community human services. The model aims to enhance independence and integration for people with disabilities.
Area of Science:
- Community Health
- Information Science
- Rehabilitation Engineering
Background:
- Community human services systems often lack integrated technology solutions.
- Nationwide initiatives promote assistive technology for disability independence.
- A systems-change approach is needed to embed technology effectively.
Purpose of the Study:
- To develop and test a model for integrating information technology and assistive technology into multi-agency community human services.
- To illustrate the Community Assistive Technology Services Network (CATSN) model.
Main Methods:
- A 4-year project focused on systems change rather than direct service provision.
- Developed an information/communication tier with electronic networks, databases, advice software, public awareness, and training.
- Tested strategies to support the five-module CATSN model.
Main Results:
- The project successfully developed and tested the CATSN model, comprising five key modules.
- An information/communication tier was established to support existing service delivery.
- Strategies included client assessment, training, information/referral, special projects, and central coordination.
Conclusions:
- The CATSN model provides a framework for integrating technology into community human services.
- Effective technology integration can enhance opportunities for independence and productivity for individuals with disabilities.
- The model's modular structure supports systematic implementation and coordination.