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Defining cost of quality in the materiel department
1J.I. Case Company, Racine, WI, USA.
The first step in reducing the cost of poor quality is to identify the defects controlled by materiel management. This article discusses the defects the authors have identified and measured in their efforts to reduce quality costs.
The first step in reducing the cost of poor quality is to identify the defects controlled by materiel management. This article discusses the defects the authors have identified and measured in their efforts to reduce quality costs.
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