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Related Experiment Videos

Creating the environment for process improvement.

A L Welborn, J B Collins

    Clinical Laboratory Management Review : Official Publication of the Clinical Laboratory Management Association
    |October 5, 1995
    PubMed
    Summary
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    Quality improvement in laboratory medicine requires a supportive environment. Senior leadership, team alignment, and strategic contracting are key to successful quality improvement initiatives using the FOCUS-PDSA model.

    Area of Science:

    • Laboratory medicine
    • Healthcare quality improvement
    • Clinical laboratory science

    Background:

    • Quality improvement (QI) methods are increasingly adopted in laboratory medicine.
    • Many laboratory professionals perceive QI efforts as time-consuming with delayed results.
    • Successful QI implementation depends on establishing a conducive organizational environment.

    Purpose of the Study:

    • To identify critical factors for creating an effective environment for quality improvement in laboratory medicine.
    • To outline practical steps for fostering successful QI activities within laboratory settings.

    Main Methods:

    • The study focuses on the FOCUS-PDSA (Plan-Do-Study-Act) model for quality improvement.
    • Key strategies discussed include senior leader engagement, team alignment, and strategic contracting.

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  • These methods aim to facilitate the creation of a supportive environment for QI.

    • Main Results:

    • Implementing specific senior leader activities is crucial for driving QI.
    • Effective team aiming and alignment enhance the success of improvement efforts.
    • Strategic contracting supports the infrastructure and resources needed for sustained QI.

    Conclusions:

    • A supportive environment, fostered by leadership and strategic planning, is essential for successful quality improvement in laboratory medicine.
    • The FOCUS-PDSA model, when supported by the right environmental factors, can yield timely and effective results.
    • Addressing the perception of time-consuming efforts requires a strategic approach to QI implementation.