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Seven steps to quality security.

D Wozniak1

  • 1St. John's Hospital and Medical Center, Phoenix, AZ, USA.

Journal of Healthcare Protection Management : Publication of the International Association for Hospital Security
|February 1, 1997
PubMed
Summary
This summary is machine-generated.

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A hospital security manager transformed departmental philosophy using a seven-step process, emphasizing service and consulting. This strategic shift aligned security with business principles, adding value and improving organizational safety.

Area of Science:

  • Healthcare Administration
  • Organizational Management
  • Security Management

Background:

  • Traditional hospital security often operates reactively.
  • A need exists to integrate security functions with core business objectives.
  • Enhancing security's role requires a strategic philosophical shift.

Purpose of the Study:

  • To describe a seven-step process for refocussing hospital security.
  • To demonstrate how service and consulting can become central themes in security departments.
  • To illustrate the impact of aligning security with business principles.

Main Methods:

  • Implementation of a structured seven-step process by a hospital security manager.
  • Reorientation of departmental philosophy towards service and consultative approaches.

Related Experiment Videos

  • Analysis of changes in security operations and organizational impact.

    • Main Results:

    • Security department philosophy successfully shifted to prioritize service and consulting.
    • Security operations became more aligned with broader business principles.
    • Added value to the security process and enhanced overall organizational security.

    Conclusions:

    • A structured, seven-step approach can effectively transform hospital security.
    • Emphasizing service and consulting integrates security with business goals.
    • This strategic refocussing enhances both the security process and organizational safety.