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Building hospital TQM teams: effective polarity analysis and maximization
1Department of Educational Psychology, Research, and Social Foundations, University of Toledo, OH, USA.
The Health Care Supervisor
|August 5, 1996
Summary
Effective team management requires balancing opposing forces, known as polarities. Understanding and flexibly navigating these dynamics, like individual versus team focus, prevents problems and maximizes team potential.
Area of Science:
- Organizational Psychology
- Team Dynamics
- Leadership Studies
Background:
- Team building and maintenance involve managing inherent tensions.
- These tensions, or polarities, include individual vs. team focus, leadership styles, task vs. process orientation, and stability vs. change.
Purpose of the Study:
- To explore the concept of polarities in team management.
- To provide a framework for analyzing and maximizing these polarities to improve team effectiveness.
Main Methods:
- Systematic analysis of polarities within team contexts.
- Identification of barriers, facilitators, and flexible strategies for managing opposing forces.
Main Results:
- Treating polarities as solvable problems leads to negative outcomes.
- Flexible and timely shifts between poles are crucial for maximizing benefits and minimizing drawbacks.
Conclusions:
- Effective team leadership necessitates embracing and navigating polarities.
- A dynamic approach to managing opposing forces enhances team performance and resilience.