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Related Experiment Videos

Re-engineering operating theatres: the perspective assessed.

D Buchanan1, B Wilson

  • 1Leicester Business School, De Montfort University, UK.

Journal of Management in Medicine
|December 9, 1995
PubMed
Summary
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Improving hospital operating theatre scheduling is crucial for patient care and staff morale. This project used business process re-engineering to optimize patient flow and resource utilization, leading to key recommendations for enhanced coordination and teamwork.

Area of Science:

  • Healthcare Management
  • Operations Research
  • Surgical Services

Background:

  • Hospital operating theatre scheduling faces significant challenges impacting resource use, patient care, and staff morale.
  • Delays and overruns in surgical procedures are common issues in healthcare settings.

Purpose of the Study:

  • To address difficulties in hospital operating theatre scheduling using a business process re-engineering approach.
  • To optimize resource utilization and improve patient care pathways within a surgical directorate.

Main Methods:

  • Conducted a four-phase project within the Surgical Directorate of Leicester General Hospital NHS Trust.
  • Utilized process mapping, staff interviews and surveys, and patient flow/procedure time data collection.
  • Employed a business process re-engineering methodology to analyze the entire patient journey from referral to discharge.

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Main Results:

  • Identified areas for improvement in operating theatre scheduling and resource allocation.
  • Gathered staff opinions and data on patient flow to inform recommendations.
  • Developed a set of recommendations for the Surgical Directorate.

Conclusions:

  • Recommended a shift towards cross-functional teamworking and a revised theatres policy.
  • Advocated for a strengthened theatres co-ordination function for improved efficiency.
  • Provided a balanced assessment of business process re-engineering in a healthcare context, highlighting both benefits and challenges.