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Updated: Aug 2, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
14:32

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

Eliminate the negative. Managers should optimize rather than maximize performance to enhance patient satisfaction

V Mittal1, P M Baldasare

  • 1Response Center, Upper Darby, PA, USA.

Journal of Health Care Marketing
|March 3, 1997
PubMed

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