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Related Experiment Videos

Human-microcomputer relations in an integrated laboratory service: the users' perspective.

G Lindén1, L Larsson, E Trell

  • 1Motala Hospital, Sweden.

Quality Management in Health Care
|March 3, 1997
PubMed
Summary

Computerizing laboratory systems improved work quality and reports, rejecting the idea that technology threatens users. Staff attitudes and experiences with the new system were positive overall.

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Area of Science:

  • Clinical Chemistry
  • Laboratory Informatics
  • Human-Computer Interaction

Background:

  • The Motala Clinical Chemical Laboratory serves both central hospital and peripheral primary care units.
  • A shared laboratory computer system was implemented across all units to integrate operations.

Purpose of the Study:

  • To investigate the human-computer interaction within the laboratory setting.
  • To assess staff attitudes and experiences regarding the newly implemented computer system.

Main Methods:

  • A questionnaire study was conducted involving the entire laboratory staff.
  • Data collected focused on user attitudes and experiences with the computer system.

Main Results:

  • The null hypothesis, positing computerization as a threat to users, was rejected.

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  • Staff perceived an improvement in the quality of laboratory work and reports.
  • Positive user experiences and attitudes towards the computer system were reported.
  • Conclusions:

    • The implementation of a shared laboratory computer system was not perceived as a threat by staff.
    • The computer system contributed to enhanced quality in laboratory work and reporting.
    • Further research into human-computer interaction in clinical laboratories is warranted.