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Benchmarking in home care
K L Hudock1, J Smerker, C Fisher
1Visiting Nurse Association of Venango County, Oil City, PA, USA.
Caring : National Association for Home Care Magazine
|January 7, 1997
Abstract:
Recognizing that continuous quality improvement will be imperative for success in the future, six visiting nurse associations of northwestern Pennsylvania used benchmarking as a tool to improve their respective agencies' performance. The agencies benchmarked three areas: continuity of care, patient rehospitalization, and nosocomial infection rate.