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From hard copy to computer integration: developing clinical indicators for quality improvement.

M P Quinn1, J Freeman, C G Humble

  • 1Veterans Health Administration's National Performance Data Resource Center Durham, NC, USA.

Journal for Healthcare Quality : Official Publication of the National Association for Healthcare Quality
|February 6, 1997
PubMed
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The Clinical Indicator Workbook is a computerized tool for developing healthcare quality measures. Initial users, primarily quality managers, reported satisfaction with this customizable electronic resource.

Area of Science:

  • Healthcare Quality Improvement
  • Health Informatics
  • Clinical Performance Measurement

Background:

  • Developing robust measures of healthcare quality is essential for patient care.
  • Existing tools may lack flexibility for customization in diverse clinical settings.
  • The Veterans Affairs system sought innovative solutions for quality management.

Purpose of the Study:

  • To introduce the Clinical Indicator Workbook, a novel computerized tool.
  • To describe the features and distribution of this electronic workbook.
  • To assess initial user satisfaction with the tool.

Main Methods:

  • Development of an electronic workbook using a word processing package with point-and-click functionality.
  • Implementation of a distribution and installation program with user-selectable options.

Related Experiment Videos

  • Conducting a user survey, primarily with quality managers in the Veterans Affairs system.

    • Main Results:

    • The Clinical Indicator Workbook facilitates the development and customization of clinical indicators.
    • Users can select installation, duplication, or on-line help options for distribution.
    • Initial user feedback indicated overall satisfaction with the tool.

    Conclusions:

    • The Clinical Indicator Workbook is a user-friendly, adaptable tool for enhancing healthcare quality measurement.
    • The workbook supports interdisciplinary teams in clinical settings.
    • The tool demonstrates potential for widespread adoption in quality improvement initiatives.