Contracting educational and library services

In a partnership that characterizes the evolving trends of mutual goals and improved productivity between contractor and facility, Park Medical Center (Columbus, OH) contracts with Resources, Inc. to provide informational and educational services. As a result of this partnership, the staff has been reduced from six full-time, three part-time, and one volunteer to one full-time, two part-time, three as-needed, and one volunteer. Library patrons can obtain literature searches within 24 hours and have access to materials in the nation's major libraries. Resources, Inc. also administers the Continuing Medical Education Program provides documentation services for the podiatry residency program, and develops patient education materials for specific purposes. This article reviews how contracting library and educational services helped Park reduce costs, improve quality, and expand services.