Fast changes for tough times: employee suggestion programs

In the midst of the current marketplace's turmoil, healthcare organizations (HCOs) lack two critical commodities: time and money. Today, time and money are all that stand between many HCOs current operations and their demise at the hands of healthcare reform; therefore, healthcare administrators cannot afford to spend either frivolously. Consultants have put forth an array of employee incentive programs designed to address cost containment and market positioning goals of various institutions. Many of these programs are well packaged and can be considered "politically correct" in terms of current philosophies on employee-management relations. However, many programs focus on long-term goals and strategies and, therefore, are most appropriate for organizations not in immediate danger of demise. One long-term program espoused and implemented widely by organizations is the employee suggestion system. This article looks at employee suggestion programs.