Related Experiment Videos
The Internet in managed health care.
1Blue Shield of California, San Francisco, USA.
Managed Care Quarterly
|December 3, 1998
Summary
Blue Shield of California streamlined healthcare administration by adopting Internet technology. This strategic implementation aimed to enhance business operations and improve service delivery.
Area of Science:
- Health Informatics
- Business Administration
Background:
- Healthcare administration presents opportunities for business gains through process streamlining.
- The integration of Internet technology offers potential solutions for administrative challenges.
Purpose of the Study:
- To identify and implement Internet-based solutions for Blue Shield of California's core business.
- To achieve rapid business benefits by applying new technologies to healthcare administration.
Main Methods:
- Recognizing the need for business gains in healthcare administration.
- Exploring opportunities to apply Internet technology to core business functions.
- Selecting Internet technology from a specialized technology provider.
Main Results:
- Implementation of Internet technology from Healtheon Corp. was selected.
- The initiative aimed to streamline healthcare administrative processes.
- Anticipated business gains through improved efficiency.
Conclusions:
- Strategic adoption of Internet technology can enhance healthcare administration.
- Early implementation of targeted solutions can yield significant business benefits.
- Partnerships with technology innovators can drive administrative improvements.