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An evaluation of non-verbal handover
1Intermediate Care Unit, Chapel Allerton Hospital, Leeds.
Professional Nurse (London, England)
|April 17, 1999
Summary
Verbal nursing handover can negatively impact documentation accuracy. Non-verbal handover methods are more efficient, saving time and ensuring nursing records are correctly updated.
Area of Science:
- Nursing
- Healthcare Informatics
Background:
- Verbal handover is a common practice in nursing for patient information transfer.
- Current verbal handover methods may be retrospective and task-focused, potentially compromising documentation quality.
Purpose of the Study:
- To evaluate the impact of verbal handover on nursing documentation.
- To compare the efficiency and accuracy of verbal versus non-verbal handover in nursing.
Main Methods:
- Analysis of nursing documentation quality following verbal handover.
- Comparison of time spent and documentation completeness between verbal and non-verbal handover processes.
Main Results:
- Verbal handover was found to have a detrimental effect on the quality and completeness of nursing documentation.
- Non-verbal handover methods demonstrated increased efficiency and improved accuracy in updating nursing records.
Conclusions:
- Transitioning from verbal to non-verbal handover can enhance nursing documentation quality.
- Implementing non-verbal handover strategies is recommended to improve efficiency and ensure accurate patient record keeping.