Leadership: sad facts and silver linings

The typical CEO has endless interruptions and limited options for action. In addition, he may not even hear about his choices, or any bad news that might require action, until it is almost too late. Finally, any decision he does make will probably require months or years to implement fully. This author suggests that this gloomy picture has another side. In fact, each of these "sad facts" of managerial life can be turned into an opportunity to communicate values and to persuade, and they add up to a new notion of the chief executive's function.