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Evaluating the personnel department's internal functioning.

R B McAfee

    Personnel
    |April 11, 1980
    PubMed
    Summary
    This summary is machine-generated.

    This study introduces a personnel internal functioning audit, evaluating staff effectiveness in policy implementation. Employee feedback via questionnaires provides a simple, cost-effective method for this essential human resources audit.

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    Area of Science:

    • Human Resources Management
    • Organizational Behavior
    • Auditing

    Background:

    • Traditional personnel audits often focus on cost-effectiveness and resource allocation.
    • There is a need to evaluate the effectiveness of personnel staff in policy delivery.
    • Employee perspectives are crucial for assessing internal departmental functioning.

    Purpose of the Study:

    • To introduce and describe a novel 'personnel internal functioning audit'.
    • To propose a method for evaluating the effectiveness of personnel staff in implementing policies.
    • To highlight the utility of employee feedback in this evaluation process.

    Main Methods:

    • Designing and utilizing employee questionnaires to gather feedback.
    • Implementing an internal functioning audit within an organizational setting.

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  • Analyzing employee perceptions of personnel policy delivery and implementation.
  • Main Results:

    • The study demonstrates a practical approach to auditing personnel department effectiveness.
    • Employee feedback provides valuable insights into the performance of HR functions.
    • A case study of a midwestern hospital illustrates the audit's feasibility and low cost.

    Conclusions:

    • Employee-driven audits are a simple, inexpensive, and effective way to assess personnel departments.
    • This audit method enhances accountability and improves the delivery of HR services.
    • Internal functioning audits can significantly contribute to organizational efficiency and employee satisfaction.