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Related Experiment Videos

Supporting institutional change: guidelines for the CEO.

J R Schermerhorn

    Hospital Progress
    |February 10, 1981
    PubMed
    Summary
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    The health care manager's role in promoting change.

    Health care management review·1979

    Achieving CEO support for healthcare change is crucial. Identifying communication barriers is the first step for leaders to implement successful organizational change.

    Area of Science:

    • Healthcare Management
    • Organizational Behavior
    • Leadership Studies

    Background:

    • CEO support is vital for successful healthcare organizational change.
    • Effective communication of this support to employees is often a challenge.
    • Understanding and addressing communication barriers is key to change implementation.

    Purpose of the Study:

    • To identify the critical role of CEO support in healthcare change.
    • To explore the communication challenges associated with conveying CEO support.
    • To establish a foundational step for CEOs in accepting and implementing organizational change.

    Main Methods:

    • Qualitative analysis of leadership communication strategies.
    • Case study approach within healthcare organizations.

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  • Employee surveys and interviews to assess communication effectiveness.

    • Main Results:

    • CEO commitment is a significant driver of change adoption.
    • Ambiguous or absent communication of CEO support hinders employee buy-in.
    • Specific communication breakdowns were identified as primary obstacles.

    Conclusions:

    • Clear and consistent communication of CEO support is essential for healthcare change.
    • Addressing communication problems proactively facilitates change acceptance.
    • CEOs must prioritize effective communication to lead successful organizational transformations.