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Getting your money's worth from your consultant.
Trustee : the Journal for Hospital Governing Boards
|January 11, 1981
Summary
Clear communication of expectations is key for productive hospital-consultant partnerships. This guide outlines best practices for managing consultants effectively throughout a project lifecycle.
Area of Science:
- Healthcare Management
- Consulting Services
- Hospital Administration
Background:
- Effective collaboration between hospitals and external consultants is crucial for project success.
- Misaligned expectations can hinder productivity and project outcomes.
Purpose of the Study:
- To provide a comprehensive framework for optimizing hospital-consultant relationships.
- To guide healthcare organizations in maximizing the value derived from consulting engagements.
Main Methods:
- Developing clear project objectives and scope.
- Implementing a structured request for proposal (RFP) process.
- Conducting thorough candidate interviews and selection.
- Establishing robust project follow-up and evaluation protocols.
Main Results:
- Defined project goals lead to focused consultant efforts.
- A well-defined RFP process attracts suitable candidates.
- Effective interviewing ensures consultant-client fit.
- Consistent follow-up enhances project accountability and success.
Conclusions:
- Proactive expectation management is essential for successful hospital-consultant collaborations.
- Adherence to structured project management phases maximizes consultant engagement value.
- Clear communication and defined processes foster productive partnerships.