Applying the FELT system: upgrading and utilization of radiology personnel

In summary, the need for a strong foundation cannot be over emphasized. The staff quality and team atmosphere within a department of radiologic services are essential to the success of a program; the results we experienced at Dover General Hospital could not have evolved if either of these factors were not attained. Once a program has passed the FELT System criteria, it should be presented and implemented as soon as possible. Once in place, it should be reviewed periodically, and input by all affected staff will be helpful in the evaluation. Modification may be necessary as the department grows and technology changes, but the basic system should never change if the FELT System has been utilized. It is my opinion that the FELT System process is a managerial tool that can be utilized at any program at any level of management. Positive reinforcement inherent in the FELT System is essential to the growth and success of the decision-making process.