The in-home worker: serving the frail elderly

Little attention has been paid to the special tasks facing the many unskilled in-home workers who serve the frail elderly. With the assistance of the Community Care Training Project at the University of Illinois in Urbana-Champaign, the authors studied the needs in-home workers have for interpersonal skills. A typology of problematic interpersonal situations is presented, along with suggestions for training, assessment, and supervision of clients and workers.