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Related Experiment Videos

"Self-study" for human services agencies: managing a three-sided relationship.

G Bocialetti, R E Kaplan

    Evaluation and Program Planning
    |December 11, 1985
    PubMed
    Summary
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    This study introduces a new social service agency evaluation model. It highlights how the funder-agency relationship impacts evaluation outcomes and proposes "self-study" as a superior method.

    Area of Science:

    • Social Work
    • Program Evaluation
    • Organizational Studies

    Background:

    • Traditional social service agency evaluations often overlook the critical funder-agency relationship.
    • This oversight negatively impacts evaluation credibility and data utility for both funders and agencies.
    • Existing methods fail to adequately address the power dynamics inherent in the funder-agency hierarchy.

    Purpose of the Study:

    • To propose an alternative evaluation model for social service agencies.
    • To emphasize the significance of the funder-agency relationship in evaluation research.
    • To introduce and advocate for the "self-study" evaluation method.

    Main Methods:

    • Critique of traditional evaluation models.
    • Analysis of the funder-agency hierarchical relationship's impact.

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  • Introduction of the "self-study" evaluation approach.

    • Main Results:

    • Traditional evaluation methods are deficient due to ignoring the funder-agency dynamic.
    • The funder-agency relationship significantly influences evaluation processes and results.
    • "Self-study" effectively incorporates this relationship, enhancing evaluation quality.

    Conclusions:

    • The proposed "self-study" model offers a more robust framework for social service agency evaluation.
    • Explicitly addressing the funder-agency relationship is crucial for credible and useful evaluation data.
    • This alternative approach can improve the effectiveness and perceived value of social service program evaluations.