Job satisfaction of HMO pharmacy personnel

This study identifies and examines the job satisfaction of pharmacy personnel in a large integrated prepaid group practice HMO. A large share of pharmacy personnel were satisfied with almost all aspects of their jobs. There were few differences between pharmacists and support personnel in satisfaction with specific aspects of their jobs. Among pharmacists, the challenge of their work, their management, and their physical working environment were the most significant factors in their overall job satisfaction while among support personnel the control of their work was the only significant factor. It seems that working in a large HMO can be satisfying for pharmacy personnel.