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Measuring chaplaincy productivity.

S J Mullin

    Journal of Health Care Chaplaincy
    |March 5, 1988
    PubMed
    Summary
    This summary is machine-generated.

    This study explores chaplaincy productivity in healthcare, defining its quality, delivery, and institutional value. It identifies seven key areas of chaplaincy functioning to measure impact.

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    Area of Science:

    • Healthcare Administration
    • Organizational Psychology
    • Spiritual Care Studies

    Background:

    • Chaplaincy services are integral to holistic patient care in large healthcare institutions.
    • Measuring the productivity and impact of chaplaincy is essential for resource allocation and service improvement.
    • Existing frameworks for evaluating healthcare professional productivity often do not fully encompass the unique aspects of spiritual care.

    Purpose of the Study:

    • To examine the concept of productivity within the specific context of healthcare chaplaincy.
    • To define and operationalize a model for assessing chaplaincy productivity.
    • To identify key functional areas within chaplaincy practice that contribute to institutional value.

    Main Methods:

    • Development of a Productivity Model with three dimensions: measure of quality of service, quality of service rendered, and value of service to the institution.

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  • Conducting a departmental study of chaplaincy activities within a large healthcare setting.
  • Identifying and categorizing distinct areas of chaplaincy functioning.

    • Main Results:

    • The study defines three core dimensions for evaluating chaplaincy productivity.
    • Seven distinct areas of chaplaincy functioning were identified through departmental analysis.
    • The proposed model provides a structured approach to assessing the multifaceted contributions of chaplains.

    Conclusions:

    • Productivity in chaplaincy can be effectively measured through a multidimensional approach.
    • Understanding the seven functional areas allows for targeted development and evaluation of chaplaincy services.
    • This framework supports the strategic integration and demonstrated value of chaplaincy within healthcare organizations.