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Volunteers in hospital-based case management programs.

F E Netting, F G Williams, S Jones-McClintic

    The Journal of Volunteer Administration
    |February 3, 1990
    PubMed
    Summary
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    This study explores how volunteers are increasingly vital in hospital-based long-term care case management. It presents models for volunteer programs serving the frail elderly in diverse communities.

    Area of Science:

    • Healthcare Management
    • Gerontology
    • Volunteerism Studies

    Background:

    • Hospitals are expanding into long-term care services.
    • The role of volunteers in healthcare is evolving.
    • There is a growing need for support services for the frail elderly.

    Purpose of the Study:

    • To examine the expanding roles of volunteers in hospital-based long-term care case management.
    • To compare volunteer roles in traditional hospital auxiliaries versus long-term care programs.
    • To propose models for effective hospital-based volunteer programs for the elderly.

    Main Methods:

    • Literature review on volunteerism in healthcare.
    • Comparative analysis of volunteer roles in different healthcare settings.

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  • Development of structural models for volunteer programs.

    • Main Results:

    • Volunteer roles are diversifying as hospitals enter long-term care.
    • Existing hospital auxiliaries differ in structure and function from long-term care volunteer roles.
    • Three distinct models for structuring hospital-based volunteer programs were developed.

    Conclusions:

    • Volunteers play a crucial and expanding role in supporting the frail elderly in long-term care.
    • Effective volunteer program structures are needed to meet diverse community needs.
    • The implications of extending volunteer services beyond hospital walls warrant further consideration.