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Managing human resources in healthcare: learning from world class practices--Part II.

M Zairi1

  • 1European Centre for TQM, University of Bradford, UK.

Health Manpower Management
|May 27, 1999
PubMed
Summary

This study analyzes world-class people management and human resource practices in high-performing organizations, including those using the NASA framework and Japanese personnel management. It offers insights for healthcare HR professionals.

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Area of Science:

  • Organizational Behavior
  • Human Resource Management
  • Comparative Management

Background:

  • Analysis of world-class practices in model organizations renowned for people management excellence.
  • Focus on harnessing employee potential for superior competitiveness.

Purpose of the Study:

  • To continue the analysis of best practices in organizations, including those utilizing the NASA framework.
  • To examine personnel function management in Japan.
  • To present case studies of model organizations and their human resource practices.

Main Methods:

  • Comparative analysis of organizational practices.
  • Case study approach for model organizations.
  • Examination of the personnel function in Japan.

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Main Results:

  • Identification of best practices in people management and competitiveness.
  • Insights into the application of the NASA framework in organizations like Rockwell Space Systems Divisions.
  • Comprehensive overview of personnel management in Japan.

Conclusions:

  • Drawing useful pointers for healthcare professionals in human resources.
  • Highlighting transferable best practices from diverse organizational models.
  • Emphasizing the strategic role of human resource management in organizational success.