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Kuwait steps into performance improvement.

M A Shah1, M Amatayakul, J Westberg

  • 1Kuwait University.

Journal for Healthcare Quality : Official Publication of the National Association for Healthcare Quality
|June 3, 1999
PubMed
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Quality assurance initiatives at Kuwait University have faced challenges despite faculty efforts. Effective change management is identified as crucial for the successful implementation of quality assurance in higher education.

Area of Science:

  • Higher Education
  • Quality Assurance
  • Organizational Change

Background:

  • Kuwait University faculty have actively promoted quality assurance (QA) in their country.
  • Despite sustained efforts, the successful implementation of QA concepts has been limited.

Purpose of the Study:

  • To identify the key factors hindering the adoption of quality assurance at Kuwait University.
  • To explore the role of change management in overcoming barriers to QA implementation.

Main Methods:

  • Qualitative analysis of faculty initiatives and challenges.
  • Literature review on quality assurance and change management in higher education.

Main Results:

  • The primary obstacle to QA success appears to be ineffective management of the change process.

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  • Successful QA implementation is contingent upon addressing organizational and cultural resistance.

    • Conclusions:

    • Focusing on strategic change management is essential for advancing quality assurance in Kuwait's higher education sector.
    • Addressing the complexities of change management may unlock successful QA adoption.