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Related Experiment Videos

Process reengineering for the filmless environment.

A R Benedetto1, S Abercrombie

  • 1Department of Diagnostic Radiology, University of Kentucky Chandler Medical Center, Lexington, USA.

Radiology Management
|June 3, 1999
PubMed
Summary

Transitioning to filmless radiology requires significant process reengineering before productivity gains. Implementing new systems and training staff are crucial for successful soft copy interpretation and integration into healthcare facilities.

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Area of Science:

  • Radiology Informatics
  • Healthcare Management
  • Information Systems

Background:

  • Hospitals converting to filmless operations often face challenges in increasing radiologist productivity.
  • Traditional piece-by-piece implementation of new systems can lead to operating in dual film and filmless environments.

Purpose of the Study:

  • To outline the necessary process reengineering for a successful transition to filmless radiology operations.
  • To provide a framework for implementing soft copy interpretation and integrating image information systems (IIS).

Main Methods:

  • Utilizing Total Quality Management (TQM) techniques for process reengineering.
  • Forming multidisciplinary teams to flowchart current and future departmental processes.
  • Validating each process step for institutional value and estimating staffing needs.

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Main Results:

  • Dramatic reengineering of departmental processes is essential before productivity increases.
  • A phased implementation of mini-Picture Archiving and Communication Systems (mini-PACS) and IIS expansion is a common approach.
  • Successful transition requires input from radiologists, referring physicians, and IT personnel.

Conclusions:

  • A comprehensive reengineering of departmental processes, guided by TQM principles, is critical for successful filmless radiology conversion.
  • Staff training and multidisciplinary collaboration are key to implementing new workflows and maximizing the benefits of soft copy interpretation.