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Planning and managing computerized order entry: a case study of IT-enabled organizational transformation
1Department of Decisions Sciences, College of Business Administration, University of Hawaii, Manoa, Honolulu, USA.
Topics in Health Information Management
|July 1, 1999
Summary
This study examines technology-enabled organizational transformation using a computerized order entry system case study. The hospital successfully implemented physician order entry and improved patient care, now advancing to disease management policies.
Area of Science:
- Health Informatics
- Information Systems
- Organizational Behavior
Background:
- Computerized order entry systems are crucial for modern healthcare.
- Effective implementation requires understanding organizational dynamics.
- Previous studies often lack in-depth case analysis of transformation processes.
Purpose of the Study:
- To analyze the implementation of a computerized order entry system in a hospital setting.
- To evaluate the system's impact on physician order entry and patient care.
- To examine the role of technology-enabled organizational transformation in healthcare IT adoption.
Main Methods:
- Case study analysis of a medium-sized, urban hospital.
- Application of a model for technology-enabled organizational transformation.
- Examination of facilitators and constraints during system implementation.
Main Results:
- Initial goals for direct physician order entry were achieved.
- Improvements in patient care were observed post-implementation.
- The system is now being utilized for disease management policy implementation.
Conclusions:
- The technology-enabled organizational transformation model provides valuable insights for implementing computerized order entry systems.
- Successful adoption hinges on strategic decisions and actions addressing implementation barriers.
- Healthcare systems can leverage this model to optimize the management of health IT initiatives.