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Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Self-managing teams: a strategy for quality improvement
Chris Feifer1, Kiki Nocella, Ignacio DeArtola
1Department of Family Medicine, Keck School of Medicine, Unversity of Southern California, Los Angeles, Calif, USA. feifer@usc.edu
Abstract:
Organizations are impacted by their environments, and health care settings are no different. Individuals charged with improving a practice are often impeded by environmental barriers, including incomplete information for decision making. One strategy to empower an organization for change is to form a self-managing team. This paper discusses the self-managing team concept and uses a case study to illustrate its application in primary care. Factors contributing to team success are presented as a guide, and a reminder--there is more to an effective team than gathering people in a room.
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