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Published on: February 16, 2011
Carepartner experiences with hospital care
K A vom Eigen1, J D Walker, S Edgman-Levitan
1Department of Medicine, University of Connecticut Health Center, Farmington, USA. vomeigen@adp.uchc.edu
Medical Care
|July 21, 1999
Summary
Carepartners frequently reported hospital care problems, especially concerning emotional support and discharge planning. Addressing these issues can improve family involvement and satisfaction for both patients and carepartners.
Area of Science:
- Healthcare Quality
- Patient and Caregiver Experience
- Health Services Research
Background:
- Carepartners significantly influence patient care during and after hospitalization.
- Limited understanding exists regarding carepartners' hospital experience assessment and influencing factors.
Purpose of the Study:
- To investigate carepartners' perceptions of their hospital experience.
- To identify factors predicting carepartner-reported problems during hospitalization.
Main Methods:
- A national telephone survey of 1,800 patients and their carepartners.
- Analysis of carepartner responses across six domains of hospital care.
- Multivariable regression to identify predictors of carepartner-reported issues.
Main Results:
- Carepartners most often reported problems in emotional support (23.9%), discharge planning (20.3%), and family participation (17.6%).
- Predictors included poor patient health, emergency or nonsurgical admission, lower carepartner income, younger carepartner age, and less doctor/carepartner involvement.
Conclusions:
- Increased awareness of carepartner challenges is crucial.
- Improving quality in identified problem areas can enhance family engagement and satisfaction for patients and carepartners.
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