Changing perceptions of organizational communication: can short-term intervention help?

An intervention activity commensurate with specific organizational goals, directed to short-term change efforts to alter employee perceptions about their satisfaction, about such work activitiesas communication, and about opportunities to make job-related innovations was implemented for emergency room personnel in a large West Coast metropolitan hospital. When evaluated, using a research design which reduced validity threats in interpreting results, perceptions about some aspects of work were found to be more susceptible to change through short interventions than were others.