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Understanding and controlling response bias in needs assessment studies
1University of Missouri-St. Louis 63121-4499, USA.
Evaluation Review
|November 11, 1999
Summary
Estimates of agency awareness in needs assessments may be inflated due to "agency awareness overclaiming." Overclaimers, who falsely report awareness of fake agencies, also claim awareness of more real agencies.
Area of Science:
- Social Psychology
- Survey Methodology
- Public Health Research
Background:
- Needs assessment studies often rely on self-reported agency awareness.
- Response biases can significantly impact the accuracy of survey data.
- Understanding factors influencing overclaiming is crucial for reliable data collection.
Purpose of the Study:
- To identify and quantify the impact of "agency awareness overclaiming" on needs assessment findings.
- To investigate demographic and psychological correlates of agency awareness overclaiming.
- To differentiate overclaiming from other response biases like social desirability.
Main Methods:
- Analysis of survey data from a needs assessment study.
- Identification of respondents exhibiting "agency awareness overclaiming" by reporting awareness of fictitious agencies.
- Statistical correlation analysis between overclaiming behavior and demographic factors (age, race) and other response styles (general overclaiming, social desirability, acquiescence).
Main Results:
- Agency awareness overclaiming was found to inflate estimates of awareness for real agencies.
- Overclaimers reported awareness of significantly more real agencies compared to non-overclaimers.
- Age was positively correlated with overclaiming; African Americans showed higher rates of overclaiming than Caucasians.
- Agency awareness overclaiming correlated with general overclaiming but not with social desirability or acquiescence.
Conclusions:
- Agency awareness overclaiming is a significant response bias that inflates needs assessment results.
- Demographic factors, particularly age and race, are associated with this overclaiming bias.
- Future needs assessments should consider methods to mitigate or account for agency awareness overclaiming to improve data validity.