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Ensuring competencies of multidisciplinary staff in patient-focused care
1Progressive Care Unit, St. Joseph Hospital, Lancaster, Pa., USA.
Abstract:
Faced with rising health care costs and consumer demands, hospitals are finding creative ways to streamline the delivery of patient care. One such approach is patient-focused care (PFC), in which hospitals bring services to the patient's beside and cross-train staff. The success of PFC depends on training and measuring staff competence in the new skills. This article describes how to implement an educational plan based on competencies for a successful transition to PFC.
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