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Related Experiment Videos

Implementation of a case coordinator role: a focused ethnographic study.

J Neal1, T Brown, W Rojjanasrirat

  • 1School of Nursing, University of Kansas, Kansas City 66160-7502, USA.

Journal of Professional Nursing : Official Journal of the American Association of Colleges of Nursing
|January 21, 2000
PubMed
Summary
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The new case coordinator role on an inpatient psychiatric unit faced challenges with role confusion and unmet expectations. However, team members anticipate the role will evolve to meet the unit

Area of Science:

  • Psychiatric Nursing
  • Healthcare Management
  • Qualitative Research

Background:

  • Inpatient psychiatric units utilize multidisciplinary teams for patient care.
  • Coordinating efforts within these teams is crucial for effective patient management.
  • A case coordinator role was introduced to streamline team collaboration.

Purpose of the Study:

  • To explore staff perceptions of the newly implemented case coordinator role.
  • To understand the challenges and successes in integrating this role within a psychiatric unit.
  • To identify key themes related to the role's development and function.

Main Methods:

  • Focused ethnography methodology was employed.
  • Data collected through document review, observations, and key informant interviews.

Related Experiment Videos

  • Qualitative data analysis of field notes and transcriptions.

    • Main Results:

    • Three primary themes emerged: role development, role confusion, and role expectation.
    • Role development signifies the establishment of the case coordinator position.
    • Role confusion arose from unclear distinctions between case coordinators and staff nurses.
    • Role expectation involved shaping the role based on individual staff perceptions.

    Conclusions:

    • The implemented case coordinator role did not initially meet all expectations.
    • Despite challenges, a positive outlook exists for the role's future evolution.
    • The role is expected to adapt and eventually fulfill the unit's needs effectively.