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Parental satisfaction with paediatric day-case ENT surgery
L Hicklin1, P M Tostevin, M E Wyatt
1Department of Otolaryngology, Mayday University Hospital, Surrey, UK.
Insights
Parental satisfaction with paediatric day surgery is high, with 96% happy with treatment. Most parents (89%) were satisfied with pain management after discharge, indicating quality care in day surgery settings.
Area of Science:
- Pediatric Surgery
- Healthcare Management
- Patient Satisfaction Studies
Background:
- Increasing use of day surgery necessitates monitoring patient care quality.
- Systematic appraisal of patient views is recommended for day care quality.
- Previous concerns include post-discharge pain control and general practitioner costs.
Purpose of the Study:
- To investigate parental satisfaction with paediatric day-case surgery.
- To assess satisfaction with pain management following discharge.
- To evaluate the impact on general practitioner visits post-surgery.
Main Methods:
- Retrospective study of 100 paediatric otorhinolaryngology day-case surgeries.
- Survey of parental satisfaction with treatment and pain management.
- Analysis of post-operative general practitioner visits.
Main Results:
- 96% of parents reported satisfaction with their child's treatment.
- 89% of parents were satisfied with self-administered simple analgesia.
- No patients required a general practitioner visit on the day following surgery.
Conclusions:
- Paediatric day surgery demonstrates high parental satisfaction when patients are carefully selected and adequately supported.
- Effective pain management and clear post-operative instructions contribute to positive patient experiences.
- Day surgery can be a resource-efficient and high-quality care option for various paediatric procedures.
Abstract:
Day surgery is increasing to improve the efficient use of NHS resources and it is vital that the quality of patient care is not compromised. The Audit Commission has recommended that there should be a systematic appraisal of the patient's views to monitor quality of day care. A survey of parental satisfaction with paediatric day-case surgery provides valuable information for those providing day surgery. A specific area of dissatisfaction previously identified is inadequate pain control following discharge. It is also suggested that day surgery may incur higher costs for the general practitioner. A retrospective study to investigate parental satisfaction with 100 paediatric otorhinolaryngology cases was performed. This study found 96 per cent of parents were happy with the treatment their child received, 89 per cent were satisfied with self-administered simple analgesia and no patients visited their general practitioner on the day following surgery. It is concluded that with careful selection and adequate support the degree of satisfaction with day surgery is high for a wide variety of procedures.
