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Parental satisfaction with paediatric day-case ENT surgery.

L Hicklin1, P M Tostevin, M E Wyatt

  • 1Department of Otolaryngology, Mayday University Hospital, Surrey, UK.

The Journal of Laryngology and Otology
|April 18, 2000
PubMed
Summary

Parental satisfaction with paediatric day surgery is high, with 96% happy with treatment. Most parents (89%) were satisfied with pain management after discharge, indicating quality care in day surgery settings.

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Area of Science:

  • Pediatric Surgery
  • Healthcare Management
  • Patient Satisfaction Studies

Background:

  • Increasing use of day surgery necessitates monitoring patient care quality.
  • Systematic appraisal of patient views is recommended for day care quality.
  • Previous concerns include post-discharge pain control and general practitioner costs.

Purpose of the Study:

  • To investigate parental satisfaction with paediatric day-case surgery.
  • To assess satisfaction with pain management following discharge.
  • To evaluate the impact on general practitioner visits post-surgery.

Main Methods:

  • Retrospective study of 100 paediatric otorhinolaryngology day-case surgeries.
  • Survey of parental satisfaction with treatment and pain management.

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  • Analysis of post-operative general practitioner visits.

    • Main Results:

    • 96% of parents reported satisfaction with their child's treatment.
    • 89% of parents were satisfied with self-administered simple analgesia.
    • No patients required a general practitioner visit on the day following surgery.

    Conclusions:

    • Paediatric day surgery demonstrates high parental satisfaction when patients are carefully selected and adequately supported.
    • Effective pain management and clear post-operative instructions contribute to positive patient experiences.
    • Day surgery can be a resource-efficient and high-quality care option for various paediatric procedures.